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OBM75 Hospital Management
UNIT I – Overview of Hospital Administration
Distinction between Hospital and Industry, Challenges in Hospital Administration –
Hospital Planning – Equipment Planning – Functional Planning
UNIT II – Human Resource Management in Hospital
Principles of HRM – Functions of HRM – Profile of HRD Manager – Human Resource
Inventory – Manpower Planning.
UNIT III – Recruitment and Training
Different Departments of Hospital, Recruitment, Selection, Training Guidelines – Methods
of Training – Evaluation of Training – Leadership grooming and Training, Promotion –
Transfer.
UNIT IV – Supportive Services
Medical Records Department – Central Sterilization and Supply Department – Pharmacy –
Food Services – Laundry Services.
UNIT V – Communication and Safety Aspects in Hospital
Purposes – Planning of Communication, Modes of Communication – Telephone, ISDN,
Public Address and Piped Music – CCTV. Security – Loss Prevention – Fire Safety – Alarm
System – Safety Rules.
OUTCOMES:
At the end of the course, the student should be able to:
Explain the principles of Hospital administration.
Identify the importance of Human resource management.
List various marketing research techniques.
Identify Information management systems and its uses.
Understand safety procedures followed in hospitals
TEXT BOOKS:
- R.C.Goyal, “Hospital Administration and Human Resource Management”, PHI – Fourth
Edition, 2006. 2. G.D.Kunders, “Hospitals – Facilities Planning and Management –
TMH, New Delhi – Fifth Reprint 2007.
REFERENCES:
- Cesar A.Caceres and Albert Zara, “The Practice of Clinical Engineering, Academic Press,
New York, 1977. - Norman Metzger, “Handbook of Health Care Human Resources Management”, 2nd edition
Aspen Publication Inc. Rockville, Maryland, USA, 1990. - Peter Berman “Health Sector Reform in Developing Countries” – Harvard University Press,
1995. - William A. Reinke “Health Planning For Effective Management” – Oxford University
Press.1988 - Blane, David, Brunner, “Health and SOCIAL Organization: Towards a Health Policy for the
21st Century”, Eric Calrendon Press 2002. - Arnold D. Kalcizony & Stephen M. Shortell, “Health Care Management”, 6th Edition
Cengage Learning, 2011.